Coronavirus – A Message of Reassurance
At the Langstone Cliff Hotel, we value the ongoing great personal relationships we have with our guests and visitors.
With this in mind, we feel that it’s important to assure you of the thorough procedures we have in place, to help protect the people staying and working within our hotel in the wake of the COVID-19.
We have an excellent Health and Safety regime and have drawn up and implemented comprehensive and stringent health and safety protocols to protect both our guests and our employees.
In addition to wanting to ensure our guests remain healthy, we also want you to be comfortable and confident when choosing to visit us. To help put our guests’ minds at ease, we would like to remind you of our flexible cancellation policy.
Should you find it necessary to cancel your upcoming stay with us, please contact us before 10.00am, 48 hours prior to arrival, your deposit will be held for six months against a future booking. For bookings cancelled after this time, the deposit would be forfeited.
We recognise that the situation is concerning but we would like to reassure you that we are closely monitoring the developing situation and following Government guidance to ensure you can still enjoy the stay you deserve.
We would advise you to check the Gov.UK website for the most up-to-date information:
If you have a booking and are impacted by this advice, have any symptoms of Coronavirus or have any concerns please call our team who will be happy to help on 01626 868000
When visiting our hotel, we would ask all our guests to take the following sensible Government Advice:
- Washing hands regularly. Wash hands for at least 20 seconds and use an alcohol-based hand sanitiser if soap and water is not available. https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/
- Maintain good hygiene practices such as using tissues when coughing or sneezing and disposing of the tissue in a bin.
We assure you of our best attention at all times.
The Rogers Family